Body Shops routinely pay tow truck drivers a very substantial commission. The funds have to come from somewhere. The result is often poor workmanship and cheap after-market replacement parts. Your insurance company may recommend a body shop. Again, they might also repair your vehicle with non-Kia parts to reduce costs.
Remember:
Special Services:
Additional Services:
Remember -- It is your RIGHT to choose a repair shop of your choice, not your insurance companies.
Click here To read more about your Right as a consumer from Government Of Ontario:
https://www.fsco.gov.on.ca/en/auto/brochures/Pages/brochure_billofrights.aspx